Changes

[[File:Bmo-introduction-video.png|thumb|Understanding Mozilla: Bugzilla|link=https://gerv.makes.org/popcorn/1bn6]]

Finally, this is a work in progress (and may always be, since BMO is improving all the time). There are many stubs. If you feel like you know enough to write a paragraph or two about any subject, please do!

Bugzilla is the name of the popular issue-tracking software application, used by many organizations and maintained by the Bugzilla project. Its home is at http://www.bugzilla.org. While the Bugzilla project was started by Mozilla, it is administered separately, having its own Project Lead, Assistant Project Leads, and other roles. Most of the roles are, at current, occupied by Mozilla contributors, but in the past core Bugzilla contributors have not had significant involvement in other Mozilla projects. Mozilla does provide resources, including employee time, to the Bugzilla project. The best description of Mozilla's involvement in Bugzilla is that of a steward.

In sum, the main difference between Bugzilla and BMO is that the former is the name of the general-purpose software, and the latter Mozilla's site-specific installation. An analogue is [https://www.mediawiki.org/wiki/MediaWiki MediaWiki] versus [https://en.wikipedia.org/wiki/Main_Page Wikipedia].

Omg, so many ways to search; why do we have so many, and how do they work?

Quick Search rocks! You should use it.

Advanced search looks hardcore, but the rewards for learning how to drive it are plentiful. Also, pronouns are amazing.

In case you were looking for more ways to search.

Too much bugmail? Filter on BMO itself and/or via x-headers!

GMail's ability to filter on headers is somewhat limited. We've got a separate, complete [[/Filtering Bugmail with GMail|guide]] on advanced bugmail filtering with GMail.

Want to organise or keep track on bugs which are important to you? Use tags.

Want to convey some out-of-band information on a comment? Tag it. Want to auto-collapse a spammy, abusive, or obsolete comment? Tag it.

What are all these keywords and weird whiteboard stuff? What is a whiteboard anyhow? Which should i use?

tracking-firefox-20? Who's doing the tracking? Should i even set these flags?

I hear you want to integrate with BMO. Where to start, what to do next, and best practices which won't get you blocked.

Before you point wget at bmo, we can give you a dump of the database. really. Well, hopefully we will be able to, once we get some privacy issues cleaned up.

For when advanced searching isn't advanced enough... ask a BMO developer to write you a custom report.

It's good and you should use it.

Bugzilla can automatically send you buglists (requires canconfirm).

Trying to answer the "what should i do today" question? Go no further than the dashboards.