Support: Difference between revisions

Jump to navigation Jump to search
2 bytes removed ,  12 April 2016
→‎Where you can find us: longer form discussion
(→‎Where you can find us: longer form discussion)
Line 22: Line 22:
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this:  
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this:  
* If you have a quick question, you can find us on IRC at irc.mozilla.org in [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23sumo #sumo]. This is for live discussion but not for decisions since it is time zone challenged :-) and not everybody uses IRC.
* If you have a quick question, you can find us on IRC at irc.mozilla.org in [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23sumo #sumo]. This is for live discussion but not for decisions since it is time zone challenged :-) and not everybody uses IRC.
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/forums SUMO contributor forum]. This is where the long form discussion takes place and decisions are documented.
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/forums SUMO contributor forum]. This is where longer form discussion takes place and decisions are documented.


== Obsolete docs ==
== Obsolete docs ==
Confirmed users
5,365

edits

Navigation menu