Compatibility/Guide: Difference between revisions

# You visit a webpage.

# Something about the experience is broken: layout is messed up, video doesn't play, buttons don't work, etc.

# '''Check in another browser'''. Is it working there but not in Firefox?

Note: We try to avoid working on fixing Web sites which are working badly everywhere. We focus first our energy on Web sites which are broken in one browser and not others.

You will need a GitHub account. If you don't have one, [https://github.com/ you can create a new account] (it's free). You can also file bugs anonymously, but that makes it hard to follow up— filing with an account is preferred!

A good bug report includes steps to reproduce an issue, and what the expected outcome was. The more details you give, the better chance the issue will be properly addressed. If, for example, one must log in to see the issue, it is important to say so. Screenshots can also be very helpful!

# Create a [https://webcompat.com/?open=1 new bug on webcompat.com]

## Include the URL'''

## Include the steps to perform to see the problem after opening that URL

## Describe the expected behavior

## Describe the actual behavior

## Give relevant information about your device and your browser

# (Bonus) Test in one or more browsers to understand the differences

Someone might ask further questions in the bug report to better understand the issue. This is why it's important to report issues with a GitHub account — you'll be able to get notifications about questions and progress.