ReleaseEngineering/How To/Process release email: Difference between revisions

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added release+appleagent
(→‎Index: Adding info about release+amp account)
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|To      || release+moc_notifications@mozilla.com || Something from the MOC. Action depends on content. (Cited in [https://mana.mozilla.org/wiki/display/MOC/MOC+Contact+Groups#MOCContactGroups-Teams mana].)
|To      || release+moc_notifications@mozilla.com || Something from the MOC. Action depends on content. (Cited in [https://mana.mozilla.org/wiki/display/MOC/MOC+Contact+Groups#MOCContactGroups-Teams mana].)
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|To      || release+appleagent@mozilla.com || Related to Apple ID account -- bring to manager's attention if lots of activity.
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== How to best filter these emails ==
== How to best filter these emails ==
As noted in the table above, these are sent to release+mozdef@mozilla.com
As noted in the table above, these are sent to release+mozdef@mozilla.com


=Mail to release+moc_notifications@mozilla.com=
=Mail to release+moc_notifications@mozilla.com=
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== Future plans ==
== Future plans ==
Unknown - check [https://mana.mozilla.org/wiki/display/MOC/MOC+Contact+Groups#MOCContactGroups-Teams mana] to see if anything has changed.
Unknown - check [https://mana.mozilla.org/wiki/display/MOC/MOC+Contact+Groups#MOCContactGroups-Teams mana] to see if anything has changed.
== How to best filter these emails ==
Filter by "to" address.
=Mail to release+appleagent@mozilla.com=
== Why we get them ==
* 2 step verification
* fall back account
== What is sending them ==
Apple when folks interact with the release Apple ID agent account.
== What to do when one is received ==
* If you generated it, claim it by reply.
* Unclaimed emails should be escalated to folks with access to release Apple ID accounts
== How to silence or acknowledge this alert ==
* depends on context
== Future plans ==
''none''


== How to best filter these emails ==
== How to best filter these emails ==
Confirmed users
1,364

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