Confirmed users
5,365
edits
Support: Difference between revisions
Jump to navigation
Jump to search
→Development: Bugs and Feature Requests: link to august 2016 lithium announcement
(→Development: Bugs and Feature Requests: add madalina and roland and link to contributor forum) |
(→Development: Bugs and Feature Requests: link to august 2016 lithium announcement) |
||
| Line 38: | Line 38: | ||
* For over five years, we used our own open source platform, Kitsune for support. | * For over five years, we used our own open source platform, Kitsune for support. | ||
* Beginning February 2017, we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. | * Beginning February 2017 ([https://blog.mozilla.org/sumo/2016/08/04/whats-up-with-sumo-4th-august/ announced to the community in August 2016]), we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. | ||
* Lithium is not open source and there are no longer software developers employed by Mozilla to work on Lithium or any aspect of support.mozilla.org. | * Lithium is not open source and there are no longer software developers employed by Mozilla to work on Lithium or any aspect of support.mozilla.org. | ||
* If you have a bugs or feature requests (besides #sumo or if you are a MoCo employee feel free to ping SUMO employees in the mozilla slack) please either: | * If you have a bugs or feature requests (besides #sumo or if you are a MoCo employee feel free to ping SUMO employees in the mozilla slack) please either: | ||