Thunderbird:Getting Help: Difference between revisions

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Thunderbird:Getting Help (view source)

Revision as of 11:35, 20 June 2017

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shorten - remove localized and use https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages instead
(New Mozillazine forums don't exist six years later)
m (shorten - remove localized and use https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages instead)
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<small>[[Thunderbird:Home|&lt;&lt; Back to Thunderbird Home Page]]</small>  
<small>[[Thunderbird:Home|&lt;&lt; Back to Thunderbird Home Page]]</small>  


== Getting Help ==
== Getting Help ==
 
Support is entirely volunteers. Please consider helping yourself.
Anyone can head to the following places for help on Thunderbird.  
 
;[https://support.mozilla.org/products/thunderbird Thunderbird Support Articles (SUMO)]  
;[https://support.mozilla.org/products/thunderbird Thunderbird Support Articles (SUMO)]  
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
;[https://support.mozilla.org/en-US/questions/thunderbird Thunderbird Help Forum (SUMO)] (If you need to ask a Thunderbird question directly goto [https://support.mozilla.org/en-US/questions/new/thunderbird /questions/new/thunderbird])
;[https://support.mozilla.org/questions/thunderbird Thunderbird Help Forum (SUMO)]  
: monitored by a community of volunteers
: monitored by volunteer community
::(previously <DEL >[http://getsatisfaction.com/mozilla_messaging Thunderbird Support Forums on Get Satisfaction]</DEL > - RETIRED)
; [irc://irc.mozilla.org#thunderbird #thunderbird]  
; [irc://irc.mozilla.org#thunderbird #thunderbird]  
:IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
:IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
;[nntp://news.mozilla.org/mozilla.support.thunderbird The Thunderbird support newsgroup]  
;[nntp://news.mozilla.org/mozilla.support.thunderbird The Thunderbird support newsgroup]  
: not monitored by employees
: not monitored by employees
 
;[[Thunderbird/Support/Community_support_based_on_languages|Localized, non-English support venues]]
== Third-party  ==
 
*[http://forums.mozillazine.org/index.php?c=8 mozillaZine Forums] - A great place for Thunderbird support.
*[http://kb.mozillazine.org/Knowledge_Base mozillaZine Knowledge Base]  
**[http://kb.mozillazine.org/Category:Issues_%28Thunderbird%29 Frequently encountered issues] - and how to solve them.
**[http://kb.mozillazine.org/Category:Thunderbird Articles] - All Thunderbird articles.


== Performance Issues &amp; Testing ==
== Performance Issues &amp; Testing ==


*[[Thunderbird:Testing:Memory_Usage_Problems|Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Memory_Usage_Problems|Solve Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
== Localized  ==
The following are 3rd party, independent and are not affiliated with Mozilla:
* [http://www.geckozone.org/forum/viewforum.php?f=4 Thunderbird Support in French]
*[http://mozillazine-fr.org/ mozillaZine France] - mozillaZine in French.
*[http://mozillazine.jp/ mozillaZine Japan] - mozillaZine in Japanese.
*[http://www.mozilla.or.kr/zine/ mozillaZine Korea] - mozillaZine in Korean.
*[http://www.mozillaes.org/mozillazine/ mozillaZine Spain] - mozillaZine in Spanish.
*[http://www.thunderbird-mail.de/ Thunderbird Mail DE] - documentation, links, downloads, forums in German


[[Category:Thunderbird|*]]
[[Category:Thunderbird|*]]
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