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IAM/Frequently asked questions

4,370 bytes added, 16:13, 1 November 2017
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You can find a link to our public discussion board here: https://github.com/mozilla-iam/mozilla-iam/#discussion
 
==== '''Q''': ''How can I set up two-factor authentication (2FA) for my github account?'' ====
 
Two-factor authentication can be configured by using a Time-based One-Time Password (TOTP) application, which automatically generates an authentication code that changes after a certain period of time. See configuration steps below.
#Download one of these apps:
*For Android, iOS, and Blackberry: Google Authenticator
*For Android and iOS: Duo Mobile
*For Windows Phone: Authenticator
#In the upper-right corner of any page, click your profile photo, then click Settings. [[File:Github-settings.png]]
#In the user settings sidebar, click Security. [[File:Github_-_security.png]]
#Under Two-factor authentication, click Set up two-factor authentication. [[File:Github_-_set_up_2fa.png]]
#On the Two-factor authentication page, click Set up using an app. [[File:Github_-_set_up_using_an_app.png]]
#To enable two-factor authentication you must save your two-factor recovery codes in a safe place, such as a password manager, by clicking Download, Print, or Copy. Your recovery codes will help get you back into your account if you've lost access. After saving your codes, click Next. [[File:Github_-_recovery.png]]
#Scan the QR code with your mobile device's app. After scanning, the app will display a six-digit code that you can enter on GitHub. [[File:Github_-_scan_barcode.png]]
#The TOTP mobile application will save your GitHub account and generate a new authentication code every few seconds. On GitHub, on the 2FA page, type the code and click Next. [[File:Github_-_enter_passcode.png]]
#Verify that a success message is shown [[File:Github_-_2fa_success_message.png]]
#After 2FA has been enabled and you've saved your recovery codes, we recommend you sign out and back in to your account. In case of problems, such as a forgotten password or typo in your email address, you can use recovery codes to access your account and correct the problem.
 
==== '''Q''': ''I have an email address for my mozillians account different than the email I set as primary in my github account. How can I upgrade my mozillians account from passwordless to github?'' ====
 
#In the following steps we assume you have 2FA set for your github account. If not, see the steps for “How can I set up two-factor authentication (2FA) for my github account?”
#Login to mozillians with your email
#Navigate to profile settings page [[File:Mozillians_-_go_to_settings.png]]
#Scroll down to “Profile Identities” section and click “Add Identity” button [[File:Mozillians_-_add_identity.png]]
#Select “Log in with Github” option in next page [[File:Mozillians_-_verify_github.png]]
#Click Authorize mozilla. If you’re logged in to github in the same browser, you can skip the next 2 steps.[[File:Mozillians_-_authorize_mozilla.png]]
#Enter github credentials and click “Sign In” button [[File:Mozillians_-_add_github_credentials.png]]
#Enter the two-factor authentication generated by the app or received on your phone via text message [[File:Mozillians_-_enter_2fa_code.png]]
#Verify that success message is displayed, after adding the new github identity [[File:Mozillians_-_success_message.png]]
#Scroll down to “Profile Identities” section and verify that your github account is set as your login identity [[File:Mozillians_-_github_login_identity.png]]
 
==== '''Q''': ''The email address I use to login to my mozillians account matches the primary email of my github account. How can I upgrade my mozillians account from passwordless to github?'' ====
 
#In the following steps we assume you have 2FA set for your github account. If not, see the steps for “How can I set up two-factor authentication (2FA) for my github account?”.
#Navigate to mozillians page and click Log In/Sign Up button
#Select “Log in with Github” method from mozillians login page [[File:Mozillians_-_login_ways.png]]
#Enter Github credentials [[File:Mozillians_-_login_with_github_to_upgrade_account.png]]
#Enter 2fa code from your application [[File:Mozillians_-_enter_2fa_code.png]]
#Navigate to Settings -> Profile Identities section, and verify that Github is set as your login identity [[File:Mozillians_-_upgrade_to_github.png]]
#Trying to login passwordless to mozillians will return a forbidden page, asking to login with github [[File:Mozillians_-_forbidden_page_-_github.png]]
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