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IAM/Frequently asked questions

480 bytes added, 10:22, 3 November 2017
Mozilla IAM FAQ (Frequently Asked Questions)
==== '''Q''': ''How can I upgrade my mozillians account from passwordless to LDAP?'' ====
 
1. Login to mozillians with your email.<br>
NOTE: If you are logged in to a Mozilla website or to gmail with your LDAP account in your browser, you will probably be prompted to directly login with LDAP, after clicking "Log In" button in mozillians. In that case, please follow the next 2 steps, in order to login with email.
8. Scroll down to “Profile Identities” section and verify that your LDAP account is set as your login identity. That means this is the only account you can use from now on to login to mozillians.
[[File:Mozillians_-_ldap_login_identity.png|350px]]
 
==== '''Q''': '' What happens if I lose access to my LDAP (aka leave Mozilla) and I still need to be able to login as a community member?'' ====
 
When the LDAP account goes away, we will de-provision that identity from your Auth0 identity. This way you will be able to log in using other authentication providers (e.g. Github, Google or passwordless email). In order to do that you should add at least one such "secondary identity" to your profile while you are a staff member.
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