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Weekly updates from Mozilla IT on things we're doing to support and empower all of Mozilla in our mission keep the web a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent. | Weekly updates from Mozilla IT on things we're doing to support and empower all of Mozilla in our mission keep the web a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent. | ||
==2019-09-09== | |||
* [https://drive.google.com/file/d/1gssLFd0cqcc0PDRYi8Vw6Uo-cqQe4L-z/view?usp=sharing - Low Bandwidth Audio] | |||
* [https://drive.google.com/file/d/1kW7iLMuRpwzQGc59hvRLoB0FzeFsokaD/view?usp=sharing - Video recording] | |||
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all. | |||
Our first update comes from End User Services also known as the service desk. | |||
On the heels of the MacOS “Catalina” release I.T. has updated our hardware recovery procedures for exiting employees and 2-Year hardware refreshes. | |||
The most important note is that if you have one of the models 2018 and later that includes a T2 Security Chip you need to log out of iCloud prior to returning the hardware or we won’t be able to reuse that asset. More information is available on Mana here: https://mzl.la/2k3ob4C | |||
Our next update comes from the IT Data and Analytics team. In collaboration with Open Innovation’s support.mozilla.org team they have completed the implementation of a Firefox support dashboard in the Tableau platform. This dashboard should be beneficial to the Firefox Product management organization. | |||
Additionally the team also completed consumption of data from the Zendesk Platform into Google Cloud BigQuery which helps us get one step closer to full support for Firefox Skyline. A demo is available in the following recording: https://mozilla.zoom.us/recording/play/4huqIdsDWBH2LcdHr9jeCVAMq48mKYYNZ_kYP5O-PDlbVT0YzZFbli61Qu9vAADX?continueMode=true | |||
Now an update from the AV team. Zoom! Is coming to SFO. The AVC team will be upgrading all existing conference rooms beginning September 23rd and wrapping up October 18th. As a bonus the team will be adding 8 new rooms bringing the total to 49 room. This should help with the high demand for video conferencing at this location. | |||
A detailed room upgrade schedule with additional details should be emailed to SFO staff shortly. Thanks to the SFO office in advance for your patience as we go through the upgrades. More information on that can be found here: https://mzl.la/2krZijx | |||
Unrelated to the Zoom upgrade but equally important f you’ve not updated your Zoom client yet there’s an update available today for desktop and mobile. It has a variety of features and bug fixes. More information on that is available here: https://mzl.la/2kzrHEc | |||
Our final update today is a reminder from the GSuite team regarding the security of Google Groups. Be aware that when you create a Google group it has a web archive of all the content by default shared with non-members. Don’t forget to change that setting especially if the group contains sensitive content. | |||
That’s the MinIT. I’ll see you next week. | |||
==2019-08-26== | ==2019-08-26== | ||
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with Firefox Accounts , data ops, salesforce, and lifecycle marketing teams to make sure that the Customer Data Platform is ready to support the Skyline release of Firefox. | with Firefox Accounts , data ops, salesforce, and lifecycle marketing teams to make sure that the Customer Data Platform is ready to support the Skyline release of Firefox. | ||
If you’re interested in seeing demos and more updates from the IT Data and analytics team we’ll be keeping you posted. For now here’s a link to one demo of customer data platform using Machine Learning with Google Cloud BigQuery. | If you’re interested in seeing demos and more updates from the IT Data and analytics team we’ll be keeping you posted. For now here’s a link to one demo of customer data platform using Machine Learning with Google Cloud BigQuery. https://drive.google.com/file/d/1OQ4sPpt9IIrClPt1KmDGeyHGFnYwfT_-/view | ||
Next and finally the IT Project Management office also sometimes referred to as IT PMO will be conducting a series of Jira training sessions this week for the IT Organization. Any questions on that go to Olga Rolf. | Next and finally the IT Project Management office also sometimes referred to as IT PMO will be conducting a series of Jira training sessions this week for the IT Organization. Any questions on that go to Olga Rolf. | ||