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GitHub/SAML issues: Difference between revisions
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Added troubleshooting around groups disappearing.
Cknowles-moz (talk | contribs) (Changed wording on login source to be more prescriptive than wishy washy) |
Cknowles-moz (talk | contribs) (Added troubleshooting around groups disappearing.) |
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# If your invitation is approved, you'll receive an email for confirmation, and you'll be a member of the group. | # If your invitation is approved, you'll receive an email for confirmation, and you'll be a member of the group. | ||
## Once you have the invitation approved, log out of people (click on the profile pic in the upper left and click "Logout") then click "Sign in" also in the upper left. | ## Once you have the invitation approved, log out of people (click on the profile pic in the upper left and click "Logout") then click "Sign in" also in the upper left. | ||
== If you've been logging in, and end up here, check membership == | |||
Rarely, people.mozilla.org will lose track of your groups. The website will show membership, but the underlying systems won't. Which will lead you here when logging into github. | |||
# Go to https://sso.mozilla.com/info and verify that the group "mozilliansorg_ghe_<ORGNAME>_users" exists for whichever ORGNAME you're logging into | |||
# If it doesn't, a GitHub admin will need to remove/readd your access to that group - file a bug [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Github%3A+Administration%20GitHub%20Administration here] | |||
# If it does, that's extra odd, either file a bug to the same as above with steps you've taken here, or reach out to us on matrix on the #github-admin channel so we can look. There might be a service interruption. | |||
== If nothing works == | == If nothing works == | ||