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Support/TCP-ETP: Difference between revisions
project tasks
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'''Community:''' | '''Community:''' | ||
* [https://support.mozilla.org/user/Mozinet Pierre Mozinet] | |||
* [https://support.mozilla.org/user/VintageMind Bithiah] | |||
* [https://support.mozilla.org/user/Seburo Paul W] | |||
* [https://support.mozilla.org/user/dannycolin Danny C] | |||
* [https://support.mozilla.org/user/hellosct1 Christophe V] | |||
* [https://support.mozilla.org/user/Mad_Maks Tim Maks] | |||
=Problem statement= | =Problem statement= | ||
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=Project timeline= | =Project timeline= | ||
See [https://docs.google.com/spreadsheets/d/1cgU65CSolay-He6gSUOkxzrkWS7D6W1qq-MfhNEBkEY/edit# TCP/ETP - Project Timeline] for more detail. | See [https://docs.google.com/spreadsheets/d/1cgU65CSolay-He6gSUOkxzrkWS7D6W1qq-MfhNEBkEY/edit# TCP/ETP - Project Timeline] for more detail. | ||
=Project tasks= | |||
==KB== | |||
* Provide feedback about on newly created [https://support.mozilla.org/kb/total-cookie-protection-and-website-breakage-faq FAQ article] | |||
* Review [https://docs.google.com/spreadsheets/d/13OvmkIgF5SMl-fGQPqgj8OKjYDwGBcXZg7jIZd0uCFI/edit#gid=0 a list of anti-tracking article] and provide feedback/suggestion on appropriate KB topic/subtopic to use for each article | |||
* Review anti tracking content updates and try to unify the tone of the articles | |||
==Localization== | |||
* To follow until the KB work is done | |||
==Forum and social== | |||
* Review the filtered [https://docs.google.com/spreadsheets/d/1DNxuGuMRfR1CKyCnt4CPBSWR4vAiwJjFzij1dP1gW-Y/edit#gid=2071011588 list of questions] and categorize them by type of breakage. See guideline for more information. | |||
* Provide URL of the site-breakage if identified | |||
* Provide suggestion on tagging process across channels | |||
[[Category:Support]] | [[Category:Support]] | ||