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Sometimes the information isn't enough to make a decision, in that case we can "need info" the reporter asking for more data, for example an export of `about:support` or a performance profile, or simply more information about the steps to reproduce. | Sometimes the information isn't enough to make a decision, in that case we can "need info" the reporter asking for more data, for example an export of `about:support` or a performance profile, or simply more information about the steps to reproduce. | ||
= Templates = | |||
== New bug == | |||
This template is included in the description for new bugs opened in the Core::Performance component. If a bug is opened in another component and then moved to Core::Performance, this template can be used as needed to request additional information from the reporter. | |||
<pre> | |||
### Basic information | |||
Steps to Reproduce: | |||
Expected Results: | |||
Actual Results: | |||
--- | |||
### Performance recording (profile) | |||
Profile URL: | |||
(If this report is about slow performance or high CPU usage, please capture a performance profile by following the instructions at https://profiler.firefox.com/. Then upload the profile and insert the link here.) | |||
#### System configuration: | |||
OS version: | |||
GPU model: | |||
Number of cores: | |||
Amount of memory (RAM): | |||
### More information | |||
Please consider attaching the following information after filing this bug, if relevant: | |||
- Screenshot / screen recording | |||
- Anonymized about:memory dump, for issues with memory usage | |||
- Troubleshooting information: Go to about:support, click "Copy text to clipboard", paste it to a file, save it, and attach the file here. | |||
--- | |||
Thanks so much for your help. | |||
</pre> | |||
== No longer able to reproduce == | |||
<pre>This bug doesn’t seem to happen anymore in current versions of Firefox. Please reopen or file a new bug if you see it again.</pre> | |||
== No response from reporter == | |||
<pre>With no answer from the reporter, we don’t have enough data to reproduce and/or fix this issue. Please reopen or file a new bug with more information if you see it again.</pre> | |||
== Expected behaviour == | |||
<pre>This is expected behavior. Please reopen or file a new bug if you think otherwise.</pre> | |||
== Website issue == | |||
<pre>According to the investigation, this is a website issue. Please reopen or file a new bug if you think otherwise.</pre> | |||