Canmove, confirm
2,079
edits
Changes
m
nits
tb-support-crew is a place for contributors who provide '''significant ''' public support to other Thunderbird users - paying it forward. We contributors help each other , so that we can better support Thunderbird users.
Explicit non-goals:
* For Users wanting help and or questions about Thunderbird should visit [https://support.mozilla.org/products/thunderbird https://support.mozilla.org/products/thunderbird]
* Coding and product planning in Bugzilla and [[Thunderbird/tb-planning]]
* Enterprise support happens at [[Thunderbird/tb-enterprise]]
tb-support-crew is a private list - private because it is not a place for users to ask for support. But if <u>you currently provide support to users, or want to start helpingproviding support to users</u>, then [mailto:wayne@thunderbird.net,unicorn.consulting@gmail.com?subject=IwantTOhelpUSERS send an email describing your interest in helping other users] (please do not ask a support question).
Support crew discusses:
* Timely links to user reports of Current hot topics for users (e.g. public forums, blogs, knowledge bases, etc.)
* Has anybody else seen topic X in their community?
* How do we fix Y for a user?
