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GitHub/SAML issues: Difference between revisions
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→If you've been logging in, and end up here, check membership: Updated directions for dbg reporting
Cknowles-moz (talk | contribs) (unifying language around what orgs are used.) |
Cknowles-moz (talk | contribs) (→If you've been logging in, and end up here, check membership: Updated directions for dbg reporting) |
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Rarely, people.mozilla.org will lose track of your groups. The website will show membership, but the underlying systems won't. Which will lead you here when logging into github. | Rarely, people.mozilla.org will lose track of your groups. The website will show membership, but the underlying systems won't. Which will lead you here when logging into github. | ||
# Go to https://sso.mozilla.com/info and verify that the group "mozilliansorg_ghe_<ORGNAME>_users" exists for whichever ORGNAME you're logging into | # Go to https://sso.mozilla.com/info and verify that the group "mozilliansorg_ghe_<ORGNAME>_users" exists for whichever ORGNAME you're logging into | ||
# From the URL of this page, please record the "dbg=XXXX" value and include just that (not the rest of the URL) in any bug filed | |||
# If it doesn't, a GitHub admin will need to remove/readd your access to that group - file a bug [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Github%3A+Administration%20GitHub%20Administration here] | # If it doesn't, a GitHub admin will need to remove/readd your access to that group - file a bug [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Github%3A+Administration%20GitHub%20Administration here] | ||
# If it does, that's extra odd, either file a bug to the same as above with steps you've taken here, or reach out to us on matrix on the #github-admin channel so we can look. There might be a service interruption. | # If it does, that's extra odd, either file a bug to the same as above with steps you've taken here, or reach out to us on matrix on the #github-admin channel so we can look. There might be a service interruption. | ||