ReleaseEngineering: Difference between revisions

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Update contact with the latest info
(Update contact with the latest info)
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= Contacting Release Engineering =
= Contacting Release Engineering =
Our team is located on 3 continents and in 5 time zones. This allows us to provide better service, especially if you contact us using one of the following methods:
Our team is located on 2 continents and in 5 time zones. This allows us to provide better service, especially if you contact us using one of the following methods:
* To request a new service, please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Release%20Engineering file a bug]
* To request a new service, please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Release%20Engineering file a bug]
* To ask a general question, ping in #firefox-ci on Matrix, or email release@mozilla.com
* To ask a general question, ping in #firefox-ci on Matrix, or email release@mozilla.com
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# Use #firefox-ci on Matrix or email release@mmozilla.com, starting your message with 'URGENT:'. If no response in 15 minutes, then
# Use #firefox-ci on Matrix or email release@mmozilla.com, starting your message with 'URGENT:'. If no response in 15 minutes, then
# Be sure the bug severity is set to "<tt>blocker</tt>"
# Be sure the bug severity is set to "<tt>blocker</tt>"
# Call one or more of the following people (nagios page preferred if you have access):
# Call [https://people.mozilla.org/p/jlorenzo Johan Lorenzo] (Paris time).
#* [https://phonebook.mozilla.org/#search/catlee Chris AtLee] Eastern Time
#* [https://phonebook.mozilla.org/#search/jlund Jordan Lund] Pacific Time
If you get voice mail, please leave your callback number.
If you get voice mail, please leave your callback number.


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