Matrix:FAQ: Difference between revisions

Jump to navigation Jump to search
3 bytes removed ,  9 November 2024
Line 9: Line 9:
# You then click "Later" instead of verifying your session. Or some reason you can't verify your session using Emojis or you have lost your Matrix security key.
# You then click "Later" instead of verifying your session. Or some reason you can't verify your session using Emojis or you have lost your Matrix security key.
# At this point, all of your Matrix messages that you send from device 2 have the red shield
# At this point, all of your Matrix messages that you send from device 2 have the red shield
# So you do what you do with other websites when you run into a problem with the website, you clear the cache on device 2 (e.g. hamburger menu > '''Settings''' > '''Clear Data ...''')
# So you do what you do with other websites when you run into a problem with the website, you clear the cache and cookies on device 2 (e.g. hamburger menu > '''Settings''' > '''Clear Data ...''')


=== What you expect to happen ===
=== Expected results  ===
# Clearing the cookies for Firefox will allow you to verify your device 2
# Clearing the cookies for Firefox will allow you to verify your device 2


=== What actually happens ===
=== Actual Results ===
# You ar never be able to verify device 2. Messages from device 2 always have a red shield.
# You ar never be able to verify device 2. Messages from device 2 always have a red shield.


907

edits

Navigation menu