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Matrix:FAQ: Difference between revisions
→How to fix it: device 1 and 2
(→How to fix it: device 1 and 2) |
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==== How to fix it ==== | ==== How to fix it ==== | ||
# Log out all old inactive sessions (in the "Sessions" tab in the Matrix settings | # From device 1. Log out all old inactive sessions (in the "Sessions" tab in the Matrix settings e.g. in this case logout device 2 | ||
# Reset key backup (Security & Privacy > Secure Backup) to reset the backup passphrase | # Reset key backup (Security & Privacy > Secure Backup) to reset the backup passphrase | ||
# Locally back up E2EE keys just in case (Security & Privacy > Cryptography) - shouldn't be necessary (verification keys aren't decryption keys) but you can never be sure with Element's crypto UX | # Locally back up E2EE keys just in case (Security & Privacy > Cryptography) - shouldn't be necessary (verification keys aren't decryption keys) but you can never be sure with Element's crypto UX | ||