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Matrix:FAQ: Difference between revisions
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→I cannot connect to Matrix after changing my Mozilla Account primary email address: typo, todo note
Dannycolin (talk | contribs) m (Fix formatting) |
(→I cannot connect to Matrix after changing my Mozilla Account primary email address: typo, todo note) |
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When you connect to Mozilla Matrix with your Mozilla Account, your primary email address is permanently tied up to the Matrix account. If you change your Mozilla Account primary email address, you will be asked to create a new Matrix user. | When you connect to Mozilla Matrix with your Mozilla Account, your primary email address is permanently tied up to the Matrix account. If you change your Mozilla Account primary email address, you will be asked to create a new Matrix user. | ||
To get your Matrix access back, you have | To get your Matrix access back, you have two options: | ||
# Revert to your old email address in your Mozilla Account. | # Revert to your old email address in your Mozilla Account. | ||
# Contact [mailto:matrix-admins@mozilla.com matrix-admins@mozilla.com] for assistance to update your email address. | # Contact [mailto:matrix-admins@mozilla.com matrix-admins@mozilla.com] for assistance to update your email address. | ||
<!-- Add information on migrating data between accounts as an alternative fix --> | <!-- Add information on migrating data between accounts as an alternative fix: https://wiki.mozilla.org/Matrix:Join#Changing_Accounts --> | ||