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**[https://github.com/thunderbird/knowledgebase-issues/issues github knowledge base issues for Thunderbird Knowledge Base articles on support.mozilla.org] | **[https://github.com/thunderbird/knowledgebase-issues/issues github knowledge base issues for Thunderbird Knowledge Base articles on support.mozilla.org] | ||
**[[Thunderbird/Support/TB115.0SupportIssues]] | **[[Thunderbird/Support/TB115.0SupportIssues]] | ||
== 2025-07-23 Thunderbird and other 3rd party email clients settings for att.net email== | |||
* From [https://learn.microsoft.com/en-us/answers/questions/4718793/outlook-and-att-net-imap-wont-work?forum=outlook_com-all&referrer=answers Outlook and att.net Imap won't work]] via {{bug|1978361}} | |||
<div class="mw-collapsible mw-collapsed" data-expandtext="Show me the June 12, 2025 ATT setings for Thunderbird"> | |||
Here are some possible solutions: | |||
Check Your IMAP Settings | |||
Make sure your IMAP settings are correct for AT&T: | |||
Incoming Mail Server: imap.mail.att.net | |||
Incoming Port: 993 (SSL required) | |||
Outgoing Mail Server: smtp.mail.att.net | |||
Outgoing Port: 465 or 587 (SSL required) | |||
For Outlook, ensure you're using the correct IMAP settings provided by Microsoft. | |||
Use a Secure Mail Key for AT&T | |||
AT&T recently implemented security upgrades that require a secure mail key instead of your regular password for third-party email apps like Outlook. You can generate a secure mail key by following the instructions on AT&T's support page. | |||
Try Outlook Safe Mode | |||
Sometimes add-ons or settings interfere with Outlook. Try launching Outlook in Safe Mode: | |||
Press Windows + R, type Outlook /safe, and hit Enter. | |||
If your accounts work in Safe Mode, an add-on might be causing the issue. | |||
Disable Antivirus or Firewall Temporarily | |||
Some security software can block email connections. Try disabling your antivirus or firewall temporarily to see if that resolves the issue. | |||
Remove and Re-add the Accounts | |||
Go to File > Account Settings > Manage Profiles in Outlook. | |||
Remove the problematic accounts and re-add them manually. | |||
Try Webmail | |||
Check if you can log in to your AT&T and Outlook accounts via webmail. If you can't, the issue might be with your credentials rather than Outlook. | |||
If none of these solutions work, it is best to reach out to our Microsoft Technical live chat support, you can do so by following the link below: | |||
Contact - Microsoft Support | |||
Once you've opened the link, do the following: | |||
(1) Provide a brief description of your problem and click Get Help; | |||
(2) click Contact Supportat the bottom of the****results that appear; | |||
(3) click Confirm after making sure which product you have a problem with**;** and | |||
(4) Finally, you will have the option of contacting an Office chat representative or receiving a call from an Office telephone representative. | |||
Best regards | |||
Lonex P. | |||
</div> | |||
== 2025-05-16 Useful Google BQ Queries == | == 2025-05-16 Useful Google BQ Queries == | ||
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