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Check Your IMAP Settings | Check Your IMAP Settings | ||
Make sure your IMAP settings are correct for AT&T: | Make sure your IMAP settings are correct for AT&T: | ||
Incoming Mail Server: imap.mail.att.net | Incoming Mail Server: imap.mail.att.net | ||
Incoming Port: 993 (SSL required) | Incoming Port: 993 (SSL required) | ||
Outgoing Mail Server: smtp.mail.att.net | Outgoing Mail Server: smtp.mail.att.net | ||
Outgoing Port: 465 or 587 (SSL required) | Outgoing Port: 465 or 587 (SSL required) | ||
For Outlook, ensure you're using the correct IMAP settings provided by Microsoft. | For Outlook, ensure you're using the correct IMAP settings provided by Microsoft. | ||
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AT&T recently implemented security upgrades that require a secure mail key instead of your regular password for third-party email apps like Outlook. You can generate a secure mail key by following the instructions on AT&T's support page. | AT&T recently implemented security upgrades that require a secure mail key instead of your regular password for third-party email apps like Outlook. You can generate a secure mail key by following the instructions on AT&T's support page. | ||
Try Outlook Safe Mode | '''Try Outlook Safe Mode''' | ||
Sometimes add-ons or settings interfere with Outlook. Try launching Outlook in Safe Mode: | Sometimes add-ons or settings interfere with Outlook. Try launching Outlook in Safe Mode: | ||
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If none of these solutions work, it is best to reach out to our Microsoft Technical live chat support, you can do so by following the link below: | If none of these solutions work, it is best to reach out to our Microsoft Technical live chat support, you can do so by following the link below: | ||
[https://support.microsoft.com/home/contact?ContactUsExperienceEntryPointAssetId=S.HP.outlook Contact - Microsoft Support] | |||
Once you've opened the link, do the following: | Once you've opened the link, do the following: | ||
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