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<small>[[MailNews:Home Page|<< Back to MailNews:Home Page]]</small> | <small>[[MailNews:Home Page|<< Back to MailNews:Home Page]]</small> | ||
Logs provide data to help developers and triagers understand what is causing an issue. Please provide a log file when requested, and attach it as a file to the bug report using the <code>Attach New File</code> button (you can search for that text string. If you have difficulty or questions, please ask for help. | Logs provide data to help developers and triagers understand what is causing an issue. Please provide a log file when requested, and attach it as a file to the bug report using the <code>Attach New File</code> button (you can search for that text string). If you have difficulty or questions, please ask for help in https://support.mozilla.org/en-US/questions/thunderbird. | ||
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== Introduction == | == Introduction == | ||
Thunderbird has two types of logging: | |||
* [[MailNews:Logging#Thunderbird_Logging|Thunderbird Logging]] for '''calendar, chat, gloda indexing and search, ldap, nntp (news), pop, and smtp (sending mail)'''. | * [[MailNews:Logging#Thunderbird_Logging|Thunderbird Logging]] for '''calendar, chat, gloda indexing and search, ldap, nntp (news), pop, and smtp (sending mail)'''. These are enabled in Thunderbird's config editor, and most log to Thunderbird's Error Console. | ||
* [[MailNews:Logging#Gecko_Logging|Gecko Logging]] which uses case sensitive [[MailNews:Logging#Thunderbird_Module_Names|module names]], such as IMAP and IMAPAutoSync. This is started from command line, and logs to a file. | * [[MailNews:Logging#Gecko_Logging|Gecko Logging]] which uses case sensitive [[MailNews:Logging#Thunderbird_Module_Names|module names]], such as IMAP and IMAPAutoSync. This type of logging is started from this operating system's command line, and logs to a file. | ||
== Thunderbird Logging == | == Thunderbird Logging == | ||
Thunderbird Logging is specified by [[MailNews:Logging#Setting_a_Preference|setting a preference]] | Thunderbird Logging is specified by [[MailNews:Logging#Setting_a_Preference|setting a preference using Thunderbird's config editor]]. | ||
Log output goes to the Error Console at Tools > Developer > Error Console or use the hotkey Control+Shift+J (Command+Shift+J on macOS). Right click in the Error Console to copy individual lines, all lines, or save to a file. | Log output goes to the Error Console at Tools > Developer > Error Console or use the hotkey Control+Shift+J (Command+Shift+J on macOS). Right click in the Error Console to copy individual lines, all lines, or save to a file. | ||