Support:UX Ideas 2009: Difference between revisions

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** "My issues" (if the user is logged in and has submitted unanswered questions)
** "My issues" (if the user is logged in and has submitted unanswered questions)
** Ask a question / Search (this should be integrated, ala my original concept for the ask a question search)
** Ask a question / Search (this should be integrated, ala my original concept for the ask a question search)
** Search for an existing issue
* Allow admins / contributors to set certain threads as being "hot issues" (not sure of the right wording here) that are good examples of existing known issues that are getting a lot of traffic/asked repeatedly
* Allow admins / contributors to set certain threads as being "hot issues" (not sure of the right wording here) that are good examples of existing known issues that are getting a lot of traffic/asked repeatedly
** e.g. Say the current Flash plugin is causing a large number of crashes on a certain site - we might want to mark a relevant forum thread as "hot" so people coming to the site specifically for this issue can find the relevant topic on the home page.
** e.g. Say the current Flash plugin is causing a large number of crashes on a certain site - we might want to mark a relevant forum thread as "hot" so people coming to the site specifically for this issue can find the relevant topic on the home page.
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