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Support:UX Ideas 2009: Difference between revisions
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** "My issues" (if the user is logged in and has submitted unanswered questions) | ** "My issues" (if the user is logged in and has submitted unanswered questions) | ||
** Ask a question / Search (this should be integrated, ala my original concept for the ask a question search) | ** Ask a question / Search (this should be integrated, ala my original concept for the ask a question search) | ||
* Allow admins / contributors to set certain threads as being "hot issues" (not sure of the right wording here) that are good examples of existing known issues that are getting a lot of traffic/asked repeatedly | * Allow admins / contributors to set certain threads as being "hot issues" (not sure of the right wording here) that are good examples of existing known issues that are getting a lot of traffic/asked repeatedly, and highlight these on the user home page / sidebar. | ||
** e.g. Say the current Flash plugin is causing a large number of crashes on a certain site - we might want to mark a relevant forum thread as "hot" so people coming to the site specifically for this issue can find the relevant topic on the home page. | ** e.g. Say the current Flash plugin is causing a large number of crashes on a certain site - we might want to mark a relevant forum thread as "hot" so people coming to the site specifically for this issue can find the relevant topic on the home page. | ||
** Similar to how you can "sticky" a topic in a forum - maybe we already have this functionality? (I haven't seen it.) | ** Similar to how you can "sticky" a topic in a forum - maybe we already have this functionality? (I haven't seen it.) | ||