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Bugzilla:FAQ: Difference between revisions
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(→Managerial Questions: Fix up the first few questions (the rest I will fix later)) |
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=Managerial Questions= | =Managerial Questions= | ||
==Is it possible to delete bug reports?== | ==Is it possible to delete bug reports?== | ||
Yes. You have to turn on the 'allowbugdeletion' parameter, which is off by default. Note that you cannot delete bug reports one by one. You have to move them in a product or component, e.g. named "Trash", and then delete this product or component. The reason we make it hard is that you generally don't want to delete bug reports; they're supposed to be a permanent historical record. | Yes. You have to turn on the 'allowbugdeletion' parameter, which is off by default. Note that you cannot delete bug reports one by one. You have to move them in a product or component, e.g. named "Trash", and then delete this product or component. The reason we make it hard is that you generally don't want to delete bug reports; they're supposed to be a permanent historical record. | ||
==Is Bugzilla web-based, or do you have to have specific software or a specific operating system on your machine?== | ==Is Bugzilla web-based, or do you have to have specific software or a specific operating system on your machine?== | ||
Bugzilla is web-based, and it sends emails. | |||
==Does Bugzilla allow us to define our own priorities, levels, and other values?== | ==Does Bugzilla allow us to define our own priorities, levels, and other values?== | ||
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For installation or upgrades, it helps to understand Perl, Apache, and MySQL. Also, the installer should have a solid grasp of the platform (Windows, OS X, Linux, etc.) that Bugzilla is being installed on. | For installation or upgrades, it helps to understand Perl, Apache, and MySQL. Also, the installer should have a solid grasp of the platform (Windows, OS X, Linux, etc.) that Bugzilla is being installed on. | ||
== | ==How much time does it take to install and maintain Bugzilla?== | ||
It all depends on | |||
Someone with | It all depends on what you need out of Bugzilla, and how much you plan to customize it. | ||
in | |||
If your Bugzilla | Someone with a lot of Bugzilla experience can get you up and running in a few hours, and your Bugzilla install can run untended for years. Less-experienced administrators sometimes need a few days to set up Bugzilla. | ||
If you plan to customize the code or user interface of your Bugzilla, then the amount of maintenance time increases. First, there's the time to customize (which depends on how much customization you want to do). Then, after you've customized, any time you want to upgrade, you may have to do some work to bring your customizations forward into the new version. | |||
==Is there any licensing fee or other fees for using Bugzilla?== | |||
No. Bugzilla and all the supporting software it needs (Apache, Perl, MySQL, etc.) are free. | |||
No. | |||
Bugzilla, Perl, | |||
==We don't like referring to problems as 'bugs'. Can we change that?== | ==We don't like referring to problems as 'bugs'. Can we change that?== | ||
Yes! | |||
Yes! You can edit the file <code>template/en/default/global/variables.none.tmpl</code> to change the word "bug" in all of Bugzilla. | |||
=Administrative Questions= | =Administrative Questions= | ||