Confirmed users
5,365
edits
Thunderbird/StatusMeetings/2010-05-18: Difference between revisions
Jump to navigation
Jump to search
→Support
| Line 65: | Line 65: | ||
# SuMoMo - next: get SuMoMo localization dashboard, {{bug|549407}} working; {{bug|556481|bug 556481 incorporate SuMoMo Search & links in mozillamessaging.com/support}} is on trunk, push to production later this week - no metrics because we turned off Google Analytics but haven't turned on replacement | # SuMoMo - next: get SuMoMo localization dashboard, {{bug|549407}} working; {{bug|556481|bug 556481 incorporate SuMoMo Search & links in mozillamessaging.com/support}} is on trunk, push to production later this week - no metrics because we turned off Google Analytics but haven't turned on replacement | ||
# Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-05-18/SupportAppendix|Support Appendix]] - slightly higher than normal week - 423 new topics (413), Sadness slightly down: 66% (69%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland! | # Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-05-18/SupportAppendix|Support Appendix]] - slightly higher than normal week - 423 new topics (413), Sadness slightly down: 66% (69%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland! | ||
#* revising [[User_talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesignGS|new topic wizard "spec"]] and will discuss with DavidA and see if we can get something working; would be cool to have lightning talk demo for the Summit | |||
#* searching GS topics to ask users who are technical to test out 3.1 and see if their 3.0.x bugs are fixed | |||
#* moved other GS details to Support Appendix | #* moved other GS details to Support Appendix | ||