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WeeklyUpdates/2010-06-21: Difference between revisions
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== Support == | == Support == | ||
* Tentative Q3 goals include: | |||
** Merging Mobile and Desktop Firefox support sites - [[Support/MobileSiteMerge|details]] | |||
** Extending our support to include Firefox 4 beta users - [[Support/Firefox4Beta|details]] | |||
** Making it easier for users to get support for crashes through a revamped about:crashes experience - [[PostCrash|details]] | |||
* Our top 5 articles have been rewritten - [http://blog.mozilla.com/sumo/2010/06/17/change-is-good/ details] | |||
* Established which items should be given top priority in the new knowledge base software - [[Support/Kitsune/KB/Priorities|details]] | |||
* Live Chat hours will be extended for the Firefox 3.6.4 release | |||
== Metrics == | == Metrics == | ||