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Thunderbird/Support/GetSatisfaction/ExampleSupportTopic (view source)
Revision as of 05:11, 17 August 2010
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# OS and Thunderbird version - e.g. Thunderbird 3.0 on Windows 7 | # OS and Thunderbird version - e.g. Thunderbird 3.0 on Windows 7 | ||
# Mail Service Provider: your mail provider e.g. GMAIL | # Mail Service Provider: your mail provider e.g. GMAIL | ||
# Mail Protocol: your protocol e.g. IMAP | # Mail Protocol: your protocol e.g. IMAP or POP | ||
# Mail Server Settings: e.g.INCOMING: server name:pop.gmail.com, port: 995, username:you@gmail.com, Use Secure Connection: SSL, Leave messages on Server:checked OUTGOING: Server Name: smtp.gmail.com Port:587, Username:you@gmail.com, Secure Connection: STARTTLS | # Mail Server Settings: e.g.INCOMING: server name:pop.gmail.com, port: 995, username:you@gmail.com, Use Secure Connection: SSL, Leave messages on Server:checked OUTGOING: Server Name: smtp.gmail.com Port:587, Username:you@gmail.com, Secure Connection: STARTTLS | ||
# Internet Service Provider: e.g. Comcast (often ISPs will block email from other Mail Providers unless correctly configured e.g. Comcast could block Yahoo Mail on port 25 and require you to use another port e.g. 587) | # Internet Service Provider: e.g. Comcast (often ISPs will block email from other Mail Providers unless correctly configured e.g. Comcast could block Yahoo Mail on port 25 and require you to use another port e.g. 587) | ||