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User talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign: Difference between revisions
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User talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign (view source)
Revision as of 05:39, 17 August 2010
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# search sumomo and search GS, present links and question, do these links answer your question? (update metrics!) | # search sumomo and search GS, present links and question, do these links answer your question? (update metrics!) | ||
# if YES, done! | # if YES, done! | ||
# if NO, display form with operating system and Thunderbird version, user must fill in operating system and Thunderbird version (perhaps default OS and | # if NO, display form with operating system and Thunderbird version, user must fill in operating system and Thunderbird version (perhaps default OS and Thunderbird version is filled in if that's possible, OS is but I doubt we can get Thunderbird version from the browser) so user has to fill this in, but we will make it easy) (enhancement: paste in text from about:support which hopefully will appear in 3.2) | ||
# next form is title, tags (pre-populated with keywords (minus stop words) from above),description, emotion (tempted to hardcode to happy but I won't :-) ) | # next form is title, tags (pre-populated with keywords (minus stop words) from above),description, emotion (tempted to hardcode to happy but I won't :-) ) | ||
# submit (error check, all stop words are removed with warning about that, automatically add tags for operating system, tb version, and other fields from about:support especially isp, mail provider, pop or imap settings, firewall version, anti-virus version ) | # submit (error check, all stop words are removed with warning about that, automatically add tags for operating system, tb version, and other fields from about:support especially isp, mail provider, pop or imap settings, firewall version, anti-virus version ) | ||