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Support/Live Chat/Requirements: Difference between revisions
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→Before joining the queue
(drop offers from UI) |
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| Line 25: | Line 25: | ||
*'''How often the problem happens (selectable option)''' | *'''How often the problem happens (selectable option)''' | ||
*Article/search used to get to chat (autodetect) | *Article/search used to get to chat (autodetect) | ||
*Which agent the user would prefer to chat with | |||
===In the chat queue=== | ===In the chat queue=== | ||