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Support/Live Chat/Requirements: Difference between revisions
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*Customizable question/answer pairs. | *Customizable question/answer pairs. | ||
**Was the problem solved? | **Was the problem solved? | ||
***If yes, rate your experience from 1-5. | ***If yes, pick the helper who fixed the problem and rate your experience from 1-5. | ||
***If no, tell us why. | ***If no, tell us why and tell us which helper was responsible. | ||
***If there was no Firefox problem to begin with, abort survey. | ***If there was no Firefox problem to begin with, abort survey. | ||