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Mobile Support Project Page: Difference between revisions
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Version 1.0, July 8th based on David's Version 6.0 Mobile Support Plan from January | Version 1.0, July 8th based on David's Version 6.0 Mobile Support Plan from January | ||
Version 2.0, July 18th based on initial research | Version 2.0, July 18th based on initial research | ||
Version 3.0, July 22nd update metrics specifics and proposed articles | |||
1. Create clear and intuitive paths to mobile support. | 1. Create clear and intuitive paths to mobile support. | ||
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*Propose Redesign of will-firefox-work-on-my-device page for scalability | *Propose Redesign of will-firefox-work-on-my-device page for scalability | ||
*Propose new mobile articles: | |||
**security for android | |||
-malware attacks | |||
-master password (FF8) | |||
**permissions & why do we ask for them | |||
**market problems bug #669189 | |||
**not a proxy browser & reasons | |||
**highlight diff between desktop & mobile | |||
rendering engines | |||
data usage | |||
keyboards/soft keypads. | |||
**Clearing the cache | |||
**Moving Firefox to an SD card | |||
Delete multiple downloads at once | |||
*Update documentation and screenshots for FF6 features: | *Update documentation and screenshots for FF6 features: | ||
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Report summary data for mobile development priorities: | Report summary data for mobile development priorities: | ||
Action items -- what problems can we solve now, how can they be solved. | |||
> Focus on specific/reproducible items | |||
> Urgent items need to be brought to light quickly | |||
List of issues/bugs and numbers (some sense) | |||
-- Gather data from input.mozilla.com | |||
-- Gather info from tag usage (if possible) | |||
-- What are the solutions being proposed | |||
Data from forums and input | |||
Search terms | |||
Article visits | |||
Overall traffic | |||
Report effectiveness of mobile support offerings to SUMO | |||
*solutions posted | *solutions posted | ||
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<br> 5. Grow and strengthen our community to include contributors specializing in mobile support. | <br> 5. Grow and strengthen our community to include contributors specializing in mobile support. | ||
*establish role in the community by introductions on forum and video blog, weekly blogging, monthly | *establish role in the community by introductions on forum and video blog, weekly blogging, monthly dashboard updates and daily forum posts | ||
*remove barriers to contribution | *remove barriers to contribution | ||