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==Metrics & Insights== | ==Metrics & Insights== | ||
*{{ | *{{track|SUMO unified monthly feedback report in place}} - (<u>Ibai</u>) [[https://wiki.mozilla.org/Support/Goals/2011Q3/SUMO_unified_feedback_report Project Page]] | ||
*{{new|Live chat and Karma metrics}} - (<u>Cheng</u>) [[Needs Project Page]] | *{{new|Live chat and Karma metrics}} - (<u>Cheng</u>) [[Needs Project Page]] | ||