QA/Triage: Difference between revisions

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26 bytes added ,  19 September 2006
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Mozilla is an amazing project. Bugs come in from just about
Mozilla is an amazing project. Bugs come in from just about
anywhere -- end users,  developers and QA teams scattered
anywhere -- end users,  developers, and QA teams scattered
across many organizations. The great benefit is that the various
across many organizations. The great benefit is that the various
products are extremely thoroughly tested on a day to day basis and
products are extremely thoroughly tested on a day to day basis and
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Unfortunately, even with all of this useful information, there is a
Unfortunately, even with all of this useful information, there is a
lot of noise. The community often files invalid, duplicate, already
lot of noise. The less experienced community members often file invalid, duplicate, already fixed, improperly filed, and relatively incomplete bugs.  
fixed, improperly filed and relatively incomplete bugs. That
That said, community bugs are an invaluable source of information, as
said, community bugs are an invaluable source of information, as
the testing coverage would not be nearly as wide without it. In
the testing coverage would not be nearly as wide without it. In
Mozilla, a QA must not only test and then file their own bugs, but
Mozilla, a QA must not only test and then file their own bugs, but
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How does the QA community harness the flood of filed bugs into
How does the QA community harness the flood of filed bugs into
better quality for Mozilla while maximizing productivity for
better quality for Mozilla while maximizing productivity for
developers? Let's take a look ... there's <i>a lot</i> you can do without coding.
developers? Let's take a look... there's <i>a lot</i> you can do without coding.


== How to Track Relevant Incoming Bugs ==
== How to Track Relevant Incoming Bugs ==
Confirmed users
162

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