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Mozilla is an amazing project. Bugs come in from just about | Mozilla is an amazing project. Bugs come in from just about | ||
anywhere -- end users, developers and QA teams scattered | anywhere -- end users, developers, and QA teams scattered | ||
across many organizations. The great benefit is that the various | across many organizations. The great benefit is that the various | ||
products are extremely thoroughly tested on a day to day basis and | products are extremely thoroughly tested on a day to day basis and | ||
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Unfortunately, even with all of this useful information, there is a | Unfortunately, even with all of this useful information, there is a | ||
lot of noise. The community often | lot of noise. The less experienced community members often file invalid, duplicate, already fixed, improperly filed, and relatively incomplete bugs. | ||
fixed, improperly filed and relatively incomplete bugs. That | That said, community bugs are an invaluable source of information, as | ||
said, community bugs are an invaluable source of information, as | |||
the testing coverage would not be nearly as wide without it. In | the testing coverage would not be nearly as wide without it. In | ||
Mozilla, a QA must not only test and then file their own bugs, but | Mozilla, a QA must not only test and then file their own bugs, but | ||
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How does the QA community harness the flood of filed bugs into | How does the QA community harness the flood of filed bugs into | ||
better quality for Mozilla while maximizing productivity for | better quality for Mozilla while maximizing productivity for | ||
developers? Let's take a look ... there's <i>a lot</i> you can do without coding. | developers? Let's take a look... there's <i>a lot</i> you can do without coding. | ||
== How to Track Relevant Incoming Bugs == | == How to Track Relevant Incoming Bugs == | ||