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| = If you're a user = | | = If you're a user = |
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| * [http://blog.mozilla.com/thunderbird/ The Thunderbird blog] | | Blog |
| * [http://getsatisfaction.com/mozilla_messaging/ GetSatisfaction] A user-centric community support forum where you can get Thunderbird help and help other people with Thunderbird. Mozilla Messaging employees and volunteer champions read this forum and might help you with your issues. '''You can help the community support Thunderbird''' ([http://getsatisfaction.com/people/new?company=mozilla_messaging register] and then [http://getsatisfaction.com/mozilla_messaging help other Thunderbird users]- [[Thunderbird/Support/GetSatisfaction/GettingStarted|check out our Getting Started Guide to Thunderbird Support]])! Support like all Mozilla activities is community driven where most of the community members are volunteers. | | * [http://blog.mozilla.com/thunderbird/ The Thunderbird blog]: visit our blog to check for major announcements |
| * [http://support.mozillamessaging.com/ SuMoMo] An official but primarily volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics. '''YOU can help''' by [https://support.mozillamessaging.com/en-US/kb/improve-knowledge-base editing articles or adding articles or translating articles], no experience required! The articles will be reviewed for accuracy but reviews are generally very quick. | | |
| * [http://kb.mozillazine.org/Knowledge_Base MozillaZine knowledge base] A community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
| | Support |
| * [http://en.flossmanuals.net/Thunderbird/Introduction The FLOSS Thunderbird Manual] An entire (unofficial) manual which helps you learn about Thunderbird. You can help! Anybody who spots an error can fix it by [http://booki.flossmanuals.net/accounts/signin/?redirect=/ registering] and then [http://booki.flossmanuals.net/accounts/login/?next=/thunderbird/edit/ editing the manual themselves].
| | * Get help from the community by visiting the Thunderbird [http://getsatisfaction.com/mozilla_messaging/ GetSatisfaction] support forum. Mozilla employees and contributors read this forum and try to help as best as they can. |
| * mozilla.support.thunderbird (newsgroup) The support newsgroup for Thunderbird
| | * If English is not your preferred language, please check this page and find unofficial support in the language you need [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language]. |
| * [http://forums.mozillazine.org/ MozillaZine forums] Other users hang out here and discuss nightly issues, new extensions...
| | * Unofficial support newsgroup for Thunderbird. Not monitored by Thunderbird but maintained by volunteers. mozilla.support.thunderbird (newsgroup) |
| * [[Thunderbird:Getting_Help]] also contains lots of relevant links.
| | * Help the community: Want to help support Thunderbird users? Then [http://getsatisfaction.com/people/new?company=mozilla_messaging register] and [http://getsatisfaction.com/mozilla_messaging help other Thunderbird users]-[[Thunderbird/Support/GetSatisfaction/GettingStarted|check out our Getting Started Guide to Thunderbird Support]]! |
| * [[Thunderbird/tb-support-crew|tb-support-crew]] is a mailing list to share raw informal support information, hot support links (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users on Get Satisfaction, MozillaZine, GeckoZone and wherever else online folks are supporting Thunderbird users. Subscribe or unsubscribe at https://mail.mozilla.org/listinfo/tb-support-crew
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| * [http://feedback.mozillalabs.com/forums/68185-messaging-add-ons Feedback for Add-ons] is a place to offer ideas, requests, or issues regarding any of the Thunderbird add-ons we release through [http://mozillalabs.com/messaging Messaging Add-ons at mozilla labs]. Please note that we're now encouraging people to leave feedback on the [https://groups.google.com/forum/#!forum/mozilla-labs mozilla-labs Google Group].
| | Knowledge Base and Manual: |
| | * Find articles in our official Thunderbird [http://support.mozillamessaging.com/ Knowledge Base]. This is an official but primarily volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics. |
| | * [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics. |
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| | '''YOU can help''' by [https://support.mozillamessaging.com/en-US/kb/improve-knowledge-base editing articles or adding articles or translating articles], no experience required! The articles will be reviewed for accuracy but reviews are generally very quick. |
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| = If you're interested in the project = | | = If you're interested in the project = |