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= Thunderbird Support Day March 14, 2012 = | = Thunderbird Support Day March 14, 2012 = | ||
*'''When:''' All day March 14, 2012 | *'''When:''' All day March 14, 2012 | ||
*'''Where:''' [https://etherpad.mozilla.org/tb-support-day-2012-03-14 TB11 support issues Etherpad] based on support topics in the official Thunderbird Get Satisfaction Forum or your favourite unofficial Thunderbird Support Forum and optionally in IRC at irc.mozilla.org, #tb-support-crew (if you don't have an IRC client installed, then try this web client: [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-support-crew #tb-support-crew via the mibbit client] ) - Roland Tanglao, the Thunderbird Technical Support Lead, will be monitoring the Etherpad and IRC | *'''Where:''' [https://etherpad.mozilla.org/tb-support-day-2012-03-14 TB11 support issues Etherpad] based on support topics in the official Thunderbird Get Satisfaction Forum or your favourite unofficial Thunderbird Support Forum and optionally in IRC at irc.mozilla.org, #tb-support-crew (if you don't have an IRC client installed, then try this web client: [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-support-crew #tb-support-crew via the mibbit client] ) - Roland Tanglao, the Thunderbird Technical Support Lead, will be monitoring the Etherpad and IRC 8a.m. Pacific - 4p.m Pacific with a break or two for lunch and coffee | ||
Thunderbird 11 is going to be released March 13, 2012. Based on experience with prior releases, the first day after the release ia when the support community finds the issues with that release. Hence having the support day on March 14 one day after the release on the 13th. There will also be another support day after the release of Thunderbird 12. | Thunderbird 11 is going to be released March 13, 2012. Based on experience with prior releases, the first day after the release ia when the support community finds the issues with that release. Hence having the support day on March 14 one day after the release on the 13th. There will also be another support day after the release of Thunderbird 12. | ||