Support/Firefox Features/Clean up user profile/TestPlan: Difference between revisions

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== Summary ==
== Summary ==
*This feature provides a way for users to automatically fix Firefox by creating a new profile and migrating their data.  
*This feature provides a way for users to automatically fix Firefox by creating a new profile and migrating their data. It can be accessed three different ways:
**When the user attempts to re-install Firefox (same version is already installed), he is offered the option to reset Firefox. Note that the reset process is performed by Firefox, not by the installer.
**After Firefox crashes three consecutive times at start-up, it will offer to either reset Firefox or to start in safe mode.
**The user can open the Troubleshooting Information page (about:support) and click the Reset Firefox button.


*When the Reset Firefox command is invoked, Firefox will:
*When the user chooses to reset Firefox, Firefox will:
**Confirm with the user what actions are about to be taken
**Confirm with the user what actions are about to be taken
**Create a new user profile
**Create a new user profile
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**Disable all the add-ons and switch to the default theme
**Disable all the add-ons and switch to the default theme
**Restart using the new profile.
**Restart using the new profile.
*The feature can be accessed three different ways:
**When the user attempts to re-install Firefox (same version is already installed), he is offered the option to reset Firefox. Note that the reset process is performed by Firefox, not by the installer.
**After Firefox crashes three consecutive times at start-up, it will offer to either reset Firefox or to start in safe mode.
**The user can open the Troubleshooting Information page (about:support) and click the Reset Firefox button.


*Since OS X and Linux don't have installers, there is no way to trigger this process for them upon re-installation. The rest of the cases are valid for them too.
*Since OS X and Linux don't have installers, there is no way to trigger this process for them upon re-installation. The rest of the cases are valid for them too.
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