Confirmed users
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== Summary == | == Summary == | ||
*This feature provides a way for users to automatically fix Firefox by creating a new profile and migrating their data. | *This feature provides a way for users to automatically fix Firefox by creating a new profile and migrating their data. It can be accessed three different ways: | ||
**When the user attempts to re-install Firefox (same version is already installed), he is offered the option to reset Firefox. Note that the reset process is performed by Firefox, not by the installer. | |||
**After Firefox crashes three consecutive times at start-up, it will offer to either reset Firefox or to start in safe mode. | |||
**The user can open the Troubleshooting Information page (about:support) and click the Reset Firefox button. | |||
*When the | *When the user chooses to reset Firefox, Firefox will: | ||
**Confirm with the user what actions are about to be taken | **Confirm with the user what actions are about to be taken | ||
**Create a new user profile | **Create a new user profile | ||
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**Disable all the add-ons and switch to the default theme | **Disable all the add-ons and switch to the default theme | ||
**Restart using the new profile. | **Restart using the new profile. | ||
*Since OS X and Linux don't have installers, there is no way to trigger this process for them upon re-installation. The rest of the cases are valid for them too. | *Since OS X and Linux don't have installers, there is no way to trigger this process for them upon re-installation. The rest of the cases are valid for them too. |