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Support/KB/Meetings/2012-04-19

324 bytes removed, 15:28, 19 April 2012
Design & Development work
*How can we work on support.allizom.org without work being lost?
*We came up with a way to automate a lot of the content on task based pages. We can create a special wiki template that lists articles with specified topics, for example, Desktop + Download and Install + Error Messages. Some examples, [http://people.mozilla.org/~mverdi/screenshots/How_to_copy_your_personal_information_from_one_browser_into_another_|_Navigation_|_Firefox_Help-2-20120417-132347.jpg [1]], [http://people.mozilla.org/~mverdi/screenshots/Download_and_install_%E2%80%93_what_s_new_|_Navigation_|_Firefox_Help-1-20120417-132317.jpg [2]], [http://people.mozilla.org/~mverdi/screenshots/Download_and_install_%E2%80%93_what_s_new_|_Navigation_|_Firefox_Help-1-20120417-132317.jpg_%28JPEG_Image%2C_772%C2%A0%C3%97%C2%A01087_pixels%29-20120419-092555.jpg [3]]. This still needs work and there are open questions about it.
*We started the style guide workshop: [https://support.mozilla.org/en-US/forums/knowledge-base-articles/708310 Title & Slugs], [https://support.mozilla.org/en-US/forums/knowledge-base-articles/708312 Summaries]
**Bram and Michael postponed starting the Topic workshop because the actual names of the tags didn't seem final.
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