Confirmed users
494
edits
Support/Weekly Meetings/Notes 2012-07-02: Difference between revisions
Jump to navigation
Jump to search
Support/Weekly Meetings/Notes 2012-07-02 (view source)
Revision as of 16:26, 2 July 2012
, 2 July 2012→Metrics
| Line 48: | Line 48: | ||
* Heads up: Traditionally contributor numbers drop between July and August. | * Heads up: Traditionally contributor numbers drop between July and August. | ||
* Our solved rate is going down, might be related to the above, might be the type of questions. I didn't have the time yet to investigate this further, would greatly appreciate, if someone wants to lend a hand. | * Our solved rate is going down, might be related to the above, might be the type of questions. I didn't have the time yet to investigate this further, would greatly appreciate, if someone wants to lend a hand. | ||
** Working on trying to figure out reasons behind this. One is that Self-Help is being utilized more, so technical questions are a higher percentage. I will give a presentation at the work week and have more concrete answers and some possible solutions. - Tyler | |||
== Community == | == Community == | ||