Support/Goals/2012Q4: Difference between revisions

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**{{risk|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''&mdash; <u>David</u>, Michelle (No project plan needed)''
**{{risk|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''&mdash; <u>David</u>, Michelle (No project plan needed)''
**{{ok|Define relationship with hardware OEM for deliveries of reports and documentation}} ''&mdash; <u>Michelle</u> ([http://wiki.mozilla.org/b2g_oem_support_plan project plan])''
**{{ok|Define relationship with hardware OEM for deliveries of reports and documentation}} ''&mdash; <u>Michelle</u> ([http://wiki.mozilla.org/b2g_oem_support_plan project plan])''
**{{new|Firefox  OS community building resulting in Brazilian engagement in support  (discussion forum participation & L10n planning for KB}} ''&mdash; <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])''
**{{risk|Firefox  OS community building resulting in Brazilian engagement in support  (discussion forum participation & L10n planning for KB}} ''&mdash; <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])''
**{{ok|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}}''&mdash; <u>Cheng</u>, Michelle ([http://wiki.mozilla.org/dogfooding_support_plan project plan])''
**{{ok|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}}''&mdash; <u>Cheng</u>, Michelle ([http://wiki.mozilla.org/dogfooding_support_plan project plan])''
*Phase II Marketplace Support: Localization. Payments documentation ''&mdash; <u>Ibai</u> ('''PROJECT PLAN MISSING''')''
*Phase II Marketplace Support: Localization. Payments documentation ''&mdash; <u>Ibai</u> ('''PROJECT PLAN MISSING''')''
Confirmed users
218

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