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Support/Goals/2012Q4: Difference between revisions
→Firefox OS
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==Firefox OS== | ==Firefox OS== | ||
*{{ | *{{risk|Deliver on all Firefox OS Beta support readiness milestones on-time with high-quality}} ''— <u>Michelle</u> ([https://wiki.mozilla.org/File:B2G_Support_-_Strategy_and_Infrastructure-tasks.pdf Project plan])'' | ||
**{{done|Optimize SUMO for mobile devices in preparation for Firefox OS launch}} ''— <u>Michelle</u>, Kadir ([https://etherpad.mozilla.org/sumo-mobile-site Project plan])'' | **{{done|Optimize SUMO for mobile devices in preparation for Firefox OS launch}} ''— <u>Michelle</u>, Kadir ([https://etherpad.mozilla.org/sumo-mobile-site Project plan])'' | ||
**{{ok|Implement support for multiple products in Kitsune}} ''— <u>Kadir</u> ([https://sumo.etherpad.mozilla.org/73 Project plan])'' | **{{ok|Implement support for multiple products in Kitsune}} ''— <u>Kadir</u> ([https://sumo.etherpad.mozilla.org/73 Project plan])'' | ||
**{{ | **{{delayed|Beta 2 documentation ready for L10n}} ''— <u>Michelle</u> ([https://wiki.mozilla.org/File:B2G_Support_-_Documentation-tasks.pdf Project plan])'' | ||
**{{ | **{{delayed|English training docs ready for OBs and partners}} ''— <u>Michelle</u> ([https://wiki.mozilla.org/File:B2g_support_strategy.pdf Project plan])'' | ||
**{{ | **{{done|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''— <u>David</u>, Michelle (No project plan needed)'' | ||
**{{ | **{{delayed|Define relationship with hardware OEM for deliveries of reports and documentation}} ''— <u>Michelle</u> ([http://wiki.mozilla.org/b2g_oem_support_plan project plan])'' | ||
**{{risk|Firefox OS community building resulting in Brazilian engagement in support (discussion forum participation & L10n planning for KB}} ''— <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])'' | **{{risk|Firefox OS community building resulting in Brazilian engagement in support (discussion forum participation & L10n planning for KB}} ''— <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])'' | ||
**{{ | **{{done|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}}''— <u>Cheng</u>, Michelle ([http://wiki.mozilla.org/dogfooding_support_plan project plan])'' | ||
*Phase II Marketplace Support: Localization. Payments documentation ''— <u>Ibai</u> ('''PROJECT PLAN MISSING''')'' | *Phase II Marketplace Support: Localization. Payments documentation ''— <u>Ibai</u> ('''PROJECT PLAN MISSING''')'' | ||
**{{ok|Localize content to Spanish and Portuguese: Hire PT speaking FTE.}} | **{{ok|Localize content to Spanish and Portuguese: Hire PT speaking FTE.}} | ||