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'''Next steps:''' see PRD and provide feedback through Firefox.support.planning newsgroup
'''Other Documents'''
[[Support:PRD]]Product Requirements Doc (Draft)
[http://wiki.mozilla.org/images/9/9d/Support-Firefox_Support_Work_Flow.pdf Firefox Support Work Flow (Draft)]
[http://wiki.mozilla.org/images/9/98/Firefox-Support-Mock-Homepa.png Firefox Support Home Page Mock-up (Draft)]
