BMO/How to Use Bugzilla: Difference between revisions

BMO/How to Use Bugzilla (view source)

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 ==Bug tagging==
-want to organise or keep track on bugs which are important to you?  use tags.
+Want to organize or keep track of bugs? Use tags.
-===Keywords and whiteboard===
+You can tag a bug with something that will help you find it later in a search.  Or you may be tagging a bug to bring it to the attention of a person or a team.
-What are all these keywords and weird whiteboard stuff?  what is a whiteboard anyhow?  which should i use?
+There are three ways to tag in BMO: whiteboard field, keywords, and saved search tags.
+What are all these keywords and weird whiteboard stuff?  What is a whiteboard anyhow?  Which should I use?
+===Keywords===
+These are a limited set of keyword tags, set by teams and people with admin privilege. You can start typing a tag and get a dropdown menu of all the keywords currently available. Keywords like "regression" and "crash" are used by engineering, release, and QA teams, for example.
+===Whiteboard===
+The whiteboard field is for free tagging. It's used both by teams and by people who want to track bugs they're interested in.
+Bugzilla tips: http://bugzillatips.wordpress.com/2010/11/23/tagging/
+==Saved search tags==
+At the bottom of every page in BMO you will see the option to "Add the named tag ___ to bugs ____". Tags you create here are private to you by default, though you can share them with groups through the saved search interface.
 ==tracking flags==