Contribute/Facilitation Training: Difference between revisions

Contribute/Facilitation Training (view source)

983 bytes added , 9 July 2014

added outline of NVC section

canmove, Confirmed users, Bureaucrats and Sysops emeriti

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 and tune into their underlying emotions, concerns and tensions.
-== Part 2.2: Giving and Receiving Feedback in Open Source Communities ==
+== Part 2.2: Giving and Receiving Feedback ==
 minutes
+One suggestion is that we anchor this around NVC principles. We'll only have time to give a brief overview, but it will get people thinking about another way to think about our responses and our reactions.
+=== Non-violent communication ===
+Four components of NVC:
+# observation (without evaluation)
+# feeling
+# needs
+# request
+The process:
+* The concrete actions we are observing that are affecting our well-being
+* How we feel in relation to what we are observing
+* The needs, values, desires, etc. that are creating our feelings
+* The concrete actions we request in order to enrich our lives
+Two parts:
+# expressing honest through the four components
+# receiving empathically through the four components
+Empathy: emptying the mind and listening with our whole being
+Asking for and receiving reflection.
+Express appreciation as a way to celebrate, not to manipulate.
+Saying thank you: "This is what you did; this is what I feel; this is the need of mind that was met."
+=== other strategies ===
 Facilitator: There are many ways that people coexist in online communities, and we are going to talk about how to build communities while working against trolling, meanness, and other issues.