Contribute/Facilitation Training: Difference between revisions

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* Then the listener(s) take turns guessing Needs which may relate to the Feelings cards shown, laying down one Need card at a time next to the Feeling card, and speaking in a question format, such as. "Are/were you feeling …(name the feeling on the card) because of your need for…?"  
* Then the listener(s) take turns guessing Needs which may relate to the Feelings cards shown, laying down one Need card at a time next to the Feeling card, and speaking in a question format, such as. "Are/were you feeling …(name the feeling on the card) because of your need for…?"  
* Continue giving the listeners turns until they have no more guesses.
* Continue giving the listeners turns until they have no more guesses.
* The Storyteller (who has listened without comment) then chooses one or more Needs cards that particularly resonate for them and speaks briefly about that and how s/he feels about it.
* The Storyteller (who has listened without comment) then chooses one or more Needs cards that particularly resonate for them and speaks briefly about that and how they feel about it.
* The Storyteller position then rotates to the next person and so on until all have had turns.
* The Storyteller position then rotates to the next person and so on until all have had turns.


== Giving and receiving feedback ==
== Giving and receiving feedback ==


[http://openmatt.org/2011/04/06/how-to-work-open/]
How to ask for and give constructive, directed feedback.


How to ask for and give constructive, directed feedback.
Add something about scope here.


What do mean by constructive, directed feedback?
=== What do we mean by directed feedback? ===


* specific, detailed
* specific, detailed
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* thoughtful (not reactive)
* thoughtful (not reactive)


Examples
Ask audience to suggest feedback they've received that has not been constructive or directed.
 
Prompts to use:


not constructive:
not constructive:
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* this makes me so mad
* this makes me so mad
* reactive statements
* reactive statements
* taking things personal
* taking things personally


Qualities of good feedback
=== Qualities of good feedback ===


* restatement of the issue as you see it
* restatement of the issue as you see it
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* agreement, block or stand-aside
* agreement, block or stand-aside


How to ask for constructed, directed feedback
Ask participants: What are other qualities of good feedback?
 
=== How to ask for constructive, directed feedback ===


* provide context for what you are asking feedback on
* provide context for what you are asking feedback on
* ask specific but open-ended questions:
* ask specific but open-ended questions
** how will this change affect you?
* indicate how you want to receive feedback
** how will this change affect the community?
* indicate a deadline
* send a reminder
* ask specific stakeholders for feedback directly
 
If participants need examples of questions, use these that the Wiki Working Group used when asking for feedback about the mission statement:
** what about the content does or does not make sense to you?
** what about the content does or does not make sense to you?
** what about the content does or does not resonate with you?
** what about the content does or does not resonate with you?
** to what extent does the content match your vision for wiki.mozilla.org?
** to what extent does the content match your vision for wiki.mozilla.org?
** to what extend can you support the purpose, scope and governance structured described?  
** to what extend can you support the purpose, scope and governance structured described?  
* indicate how you want to receive feedback
* indicate a deadline
* send a reminder


===''Practicing feedback in the open: a small group activity (10 minutes)'''===
===Activity: Asking for & Giving Feedback ===
 
Break into groups of two or three.


Part 1: Asking for Feedback
Part 1: Asking for Feedback
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*Any participant has the right to have power reflecting their work (and not age or volume)
*Any participant has the right to have power reflecting their work (and not age or volume)
*Any participant has the right to raise an objection about process or a proposal
*Any participant has the right to raise an objection about process or a proposal
== Part 2.4: Dealing with disruptions ==
3 minutes
Everybody stand up and strike a power pose if you are able! (stay standing if you like)
Everyone shout at the same time an example of a disruptive behavior.
Now we will take the talking stick and each say the disruptive behavior one at a time. One participant will capture it.


= Part 3: Consensus and Facilitation =
= Part 3: Consensus and Facilitation =
canmove, Confirmed users, Bureaucrats and Sysops emeriti
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