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Contribute/Facilitation Training: Difference between revisions
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= Introductions and Icebreakers = | = Introductions and Icebreakers = | ||
== What is the scope of this workshop? == | == What is the scope of this workshop? CK == | ||
(2 minutes) | (2 minutes) | ||
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This workshop is for people who want to improve their skills at gauging consensus, improve their empathy toward other contributors, learn about conflict resolution and become better at group facilitation. | This workshop is for people who want to improve their skills at gauging consensus, improve their empathy toward other contributors, learn about conflict resolution and become better at group facilitation. | ||
== Workshop goals== | == Workshop goals CK == | ||
*Participants will recognize what is core to them as contributors both for Mozilla and their community groups | *Participants will recognize what is core to them as contributors both for Mozilla and their community groups | ||
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*Participants will use these materials to better mediate conflict and solve problems in their communities | *Participants will use these materials to better mediate conflict and solve problems in their communities | ||
== Icebreakers == | == Icebreakers JH == | ||
Some icebreaker questions: | Some icebreaker questions: | ||
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* I love meetings | * I love meetings | ||
== Creating group norms == | == Creating group norms JH == | ||
8 minutes | 8 minutes | ||
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*We will bring before the whole all group concerns regarding our group cohesion. | *We will bring before the whole all group concerns regarding our group cohesion. | ||
==Activity: Collectively setting group norms== | ==Activity: Collectively setting group norms CK== | ||
Norm setting process: | Norm setting process: | ||
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credit: [http://www.berea.edu/brushy-fork-institute/establishing-group-norms/ Berea College Brushy Fork Institute] | credit: [http://www.berea.edu/brushy-fork-institute/establishing-group-norms/ Berea College Brushy Fork Institute] | ||
== Activity: Core Values and Community Building at Mozilla == | == Activity: Core Values and Community Building at Mozilla CK or JH== | ||
30 min | 30 min | ||
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= Communication Skills = | = Communication Skills = | ||
== Non-violent communication == | == Non-violent communication CK == | ||
Non-violent communication (NVC) is a method for communicating more effectively with one another and in reducing conflict in our interactions. It is based on cultivating a deeper understanding of our needs and emotions in relation to others. | Non-violent communication (NVC) is a method for communicating more effectively with one another and in reducing conflict in our interactions. It is based on cultivating a deeper understanding of our needs and emotions in relation to others. | ||
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# making requests | # making requests | ||
=== NVC Activity: Feelings & Needs Poker === | === NVC Activity: Feelings & Needs Poker CK === | ||
Adapted from [http://opencommunication.org/how-to-use-cards.html]. | Adapted from [http://opencommunication.org/how-to-use-cards.html]. | ||
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* The Storyteller position then rotates to the next person and so on until all have had turns. | * The Storyteller position then rotates to the next person and so on until all have had turns. | ||
== Giving and receiving feedback == | == Giving and receiving feedback JH == | ||
How to ask for and give constructive, directed feedback. | How to ask for and give constructive, directed feedback. | ||
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Ask participants: What are other qualities of good feedback? | Ask participants: What are other qualities of good feedback? | ||
=== How to ask for constructive, directed feedback === | === How to ask for constructive, directed feedback CK === | ||
* provide context for what you are asking feedback on | * provide context for what you are asking feedback on | ||
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** to what extend can you support the purpose, scope and governance structured described? | ** to what extend can you support the purpose, scope and governance structured described? | ||
===Activity: Asking for & Giving Feedback === | ===Activity: Asking for & Giving Feedback CK === | ||
Break into groups of two or three. | Break into groups of two or three. | ||
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= Part 3: Facilitation and Consensus = | = Part 3: Facilitation and Consensus = | ||
== What is Facilitation? == | == What is Facilitation? JH == | ||
From [http://www.seedsforchange.org.uk/shortfacilitation Seeds for Change]: | From [http://www.seedsforchange.org.uk/shortfacilitation Seeds for Change]: | ||
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*if you've ever felt like your ideas were not being heard in a group | *if you've ever felt like your ideas were not being heard in a group | ||
== Defining Consensus == | == Defining Consensus CK == | ||
=== What is consensus decision making? === | === What is consensus decision making? === | ||
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* '''Good facilitation:''' When your group is larger than just a handful of people or you are trying to make difficult decisions, appoint facilitators to help your meeting run more smoothly. Good facilitation helps the group to work harmoniously, creatively and democratically. It also ensures that the tasks of the meeting get done, that decisions are made and implemented. If, in a small group, you don't give one person the role of facilitator, then everyone can be responsible for facilitation. If you do appoint facilitators, they need active support from everyone present. | * '''Good facilitation:''' When your group is larger than just a handful of people or you are trying to make difficult decisions, appoint facilitators to help your meeting run more smoothly. Good facilitation helps the group to work harmoniously, creatively and democratically. It also ensures that the tasks of the meeting get done, that decisions are made and implemented. If, in a small group, you don't give one person the role of facilitator, then everyone can be responsible for facilitation. If you do appoint facilitators, they need active support from everyone present. | ||
=== The process === | === The process JH === | ||
These are the steps to building consensus based decision making processes! | These are the steps to building consensus based decision making processes! | ||
[[File:Consensus Flowchart.png|none]] | [[File:Consensus Flowchart.png|none]] | ||
=== Activity === | === Activity JH? === | ||
Have the group use consensus decision making to select which "prize" to receive: candy or a toy. | Have the group use consensus decision making to select which "prize" to receive: candy or a toy. | ||
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Write on a post-it one thing you liked about the workshop and one thing you thought could have been better. | Write on a post-it one thing you liked about the workshop and one thing you thought could have been better. | ||
CK and JH to brainstorm a list of specific questions. | |||
= Part 6: Items for Handout and Resource Guide = | = Part 6: Items for Handout and Resource Guide = | ||