Support/Weekly Meetings/Agenda 2008-04-21
- 1053 threads last week
- Until we get a tracker/tagging/whatever to know things to document in the KB, using a thread to track these things.
- Some patches waiting for review. New patches waiting for np's computer to become un-busted.
- New 10 min timeout seems to be helping
- Stat is quite high as the stats for 17/4 to 19/4 are
- Total number of users entering chat queues: 293
- Number of users never picked up by an agent: 127
- Cww was open, maybe he knows what happened? Really busy with only one on?
- Don't seem to have any sort of extra interest for the trial shift, though there are a lot of users finding us at 11am PDT
- Openfire Enterprise is now open source