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Support/Weekly Meetings/Agenda 2009-03-23

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Sumo

Knowledge Base

Forum

  • "Connection Interrupted" or long load/processing times on the forums led to LOTS AND LOTS of dupes this week. So numbers are possibly all screwy. (And related, it's really time consuming to lock them all so many of them are marked "proposed solution" so stats next week will be screwy too.) This is bug 484753.
  • Also traffic is down but so is participation but may be related to the above.

Live Chat

  • Metrics update: 28 new helper accounts, 4 new helpers taking chats, 18 active helpers
  • Asking for feedback from the community in the Contributors forum


Roundtable

  • If you see cases of malware based on downloading Firefox from a third-party site, Mozilla has a page to report the site. [3] (Already added to our article on malware.) -cilias