Support/Weekly Meetings/Agenda 2009-08-10

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Sumo


Knowledge Base


Forum

  • Request from devs for most common signatures. I'm working on a way to get that automatically

Live Chat

  • Common tags from last week
    • Most common questions were crashes, Firefox won't start, add-on issues, slow/hang issues, and firewall problems
  • Discussion in the contributors forum about replacing the "trainees" workgroup


Roundtable

  • Support Firefox Day: survey came back with lots of people liking the videos but hating the video quality.
  • Should I blog about Forum UX upcoming changes?