Support/Weekly Meetings/Agenda 2010-03-29
- Welcome to the team, Michael Verdi!
- Q2 (public) SUMO goals:
- Increase support localization reach by 5% (mostly Kadir)
- Increase helpfulness of SUMO articles by 2% (mostly djst, cilias, michaelverdi; shared with Metrics team)
- Implement new support forum (mostly sumodev)
- Implement new discussion forums (mostly sumodev)
- Other noteworthy (internal) Q2 goals:
- Establish support presence on Twitter (Kadir)
- Incorporate Twitter metrics to our weekly common issues reporting (Cww)
- Establish weekly reports of mobile Firefox support metrics (Cww)
- Finalize PRD for new KB (cilias, Kadir, michaelverdi?)
- New article: Personas disappear from the Add-ons window
- Redirects for Persona-related searches are up
- Twitter experiment started this week
- Unicode wiki page name collisions.