Support/Weekly Meetings/Minutes 2008-02-04

Attendees: djst, chris, jason, lucy, nelson, jeremy, andrew

Sumo

Weekly metrics [1]
- Added comments for some metrics that require changes in Tiki/Jive
- Chris, Jason, and Lucy to go through the list and make sure we have bugs filed for the metrics requirements
0.5 milestone status (localization)
- Lots of checkins last week; need to test stuff today and tomorrow
- Auto-generated text will be using dynamic variables, and we will create a normal wiki page (only visible to locale leaders and admins) that will include all variables for easy editing
- Depending on outcome of testing, file a request for server push on Tuesday
In-product status
- Bug for in-product landing page [2]
  - Let's decide what to do with this page asap

Knowledge Base

We are continuing to get a lot of comments from people expecting a reply. Chris stopped removing comments, so you can get a better idea of the problem.
There are patches on the staging server for this, but we're waiting on the "Ask a Question" page.
No new contributors. Older contributors are continuing to contribute.
3 new article requests, 3 new articles
Some confusion about article assignment, and where article discussion goes.
- The person who verifies a KB article bug will put up a note that the discussion should continue in the discussion thread for that SUMO article instead
- Should investigate whether we can use TikiWiki's task tracker or generic tracker instead of Bugzilla for article requests
  - We originally chose Bugzilla because of its powerful management capabilities and to encourage existing Mozilla contributors to help us out

Forums

Not much has changed since last week; about the same traffic
Jason to go through a large number of the questions asked to try to get an overview of our status and what the most common problems are

Live Chat

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